About
Hi, I’m Amara. I help busy businesses run calmly.
Before going independent, I spent nine years in operations roles across logistics, healthcare and hospitality in East Africa. I saw the same pattern again and again: talented teams held back by unclear processes, too many tools and founders who couldn’t step away.
Since 2019 I have worked independently with founders of service businesses, from five-person studios to multi-site clinics. I work closely with your team, keep things practical and leave you with systems you can run without me.
How I work
Three things I believe.
Small changes compound
A dozen small, tested improvements beat one big transformation that nobody finishes.
Your team knows best
The people doing the work already know where it breaks. My job is to listen and organise.
Numbers you can read
Every engagement ends with a handful of clear numbers you can check in five minutes a week.
Background
Where I’ve worked.
2019 – now
Independent operations consultant
Audits, process design and fractional COO work for 40+ service businesses.
2015 – 2019
Head of Operations, regional logistics company
Grew the operations team from 12 to 70 people across three countries.
2012 – 2015
Operations Manager, private clinic group
Introduced shared booking, billing and reporting across five clinics.
2010 – 2012
Analyst, management consultancy
Process mapping and cost reviews for hospitality and retail clients.